Terms & Conditions

Effective Date: June 2025

1. Acceptance of Terms

By using Koolodoor services, you agree to comply with these Terms & Conditions and our Privacy Policy.

2. User Obligations

• You agree to provide accurate and complete information for your orders.
• You must comply with all applicable laws and regulations when using our service.
• You agree not to use our services for any unlawful or prohibited activities.

3. Email Communications and Consent

• We will only send marketing and promotional emails to users who have given explicit consent (opt-in).
• Proof of opt-in consent is maintained and may be provided upon request.
• All marketing emails include a clear, HTTPS unsubscribe link.
• You may withdraw your consent to receive marketing emails at any time.

4. Service Modifications

We reserve the right to modify our services and these terms at any time, but changes will only take effect with your consent. Continued use after notification constitutes acceptance.

5. Payment and Pricing

• All payments are processed securely through third-party providers; Koolodoor does not store payment details.
• Prices and fees may change, but you will be informed prior to changes taking effect.

6. Limitation of Liability

Koolodoor is not responsible for delays or issues caused by restaurants or delivery partners beyond our control.

7. Governing Law

These Terms are governed by the laws of the jurisdiction in which Koolodoor operates.

8. Contact

For questions or concerns, contact us at contact@koolodoor.com.