For general questions, partnerships, and account help, write to:
- We typically reply within one business day.
- Privacy or legal topics: put Privacy or Legal in the subject line.
- Restaurant onboarding: mention your city and group / store name.
In the app
Signed-in users can open Support and Feedback from the menu for faster routing. Product how-tos live on Koolodoor Docs (Architecture, Kickstart, Orders, Fleet duty, and more).